Happy Festivus!

Merry Christmas!

Happy Hanukkah!

Happy Kawanzaa!

Have a wonderful Boxing Day!

May your 2012 be absolutely wonderful – full of joy, health, love and laughter.

For any celebration you are having in 2012 consider having us create a unique invitation for you – it will be so good that you will want to put it in your scrapbook so that you can remember the party.

Looking forward to celebrating with you in 2012!

Bob's signature

 

P.S. You can also request matching thank you note cards with any invitation that you want.

 

Recent Related Posts

Eleven Questions to Answer Before You Order Invitations

Invitation Service That Includes What Others Charge Extra For

Faster, Easier, and More Fun – Invitations for Your Party

Rolex Race Car goes too fast, ends up off track

We normally like to get your invitations to you as soon as we can.

Here is a story about when invitations were printed too fast.

Do you like to wait? When I’ve ordered something I don’t like to wait around until I get it. I guess that makes me impatient. We get so many things almost instantly today that everyone’s attention span seems to be getting shorter.

Since we know that people don’t like to wait, when Poly Graphics receives your order for invitations we work on them as fast as we can.

On October 10th  Karen ordered from us. Her party wasn’t that far away, so we quickly created a draft for her and sent her an email asking for her approval.

October 11th, we heard no response from Karen.

October 12th, nothing. We started getting concerned that Karen didn’t get our email, so we called her, left a message, and asked her to review her draft.

October 13th – nothing. We tried another email and did not hear back.

Karen’s party was just a few days away, so we proofread and printed the invitations according to Karen’s instructions and sent them to her. We thought they could still get there in time for Karen to send them to her guests and allow enough time to gather RSVPs and plan all the party details.

October 16th – Karen’s cards arrive and she called us – a little angry that we didn’t get approval before printing. She wanted to change the wording and was waiting until she could confirm everything.

Yes, we did ship Karen’s invitations without her approval. But we waited 3 days and didn’t hear anything back from Karen. We did our best with the information that we had and got Karen’s invitations to her as quick as we could – but they were too early!

Karen thought that we would wait for her approval before we shipped her invitations, since the Poly Graphics web site says:

“we wait for your response about the drafts we have prepared. If we don’t hear from you within a few days, we contact you and remind you to review your draft”

but it also says:

“If we don’t hear from you within a few days of making the draft available, we will try to contact you by phone and email. If we still don’t hear from you, we will ship it without approval.”

We sent them too fast – but we’d rather error on the side of being too fast and getting the invitations to Karen early than to wait and wait for her approval and for her to get them too late.

I guess Karen didn’t agree. We ended up making the changes that Karen asked for and shipping her another set of invitations. Karen got a head start on her invitations because she we able to address the envelopes we had already sent her.

So the story had a happy ending.

Thanks for reading,

Bob's signature

P.S. Please let us know if you want us to wait, or you might get your invitations too early too!

P.P.S. Communication is key. If you want us to wait, please let us know. Our normal process is “get those invitations out as soon as we can!”

Recent Related Posts

Invitations Available for Any Theme

Get Faster, Easier, and Funner Invitations

A Million Invitations Worth of Experience for You to Rely On